Collaboration & Office

WeCom Messaging and Approvals

Push process tasks and metric alerts to WeCom, and let people handle approvals right in the chat.

WeCom

Use cases

Let business users receive tasks and exception alerts without switching systems, shortening the wait in approval chains.

Capabilities

  • Message templates for tasks, timeouts, exceptions and metric subscription alerts
  • Three delivery modes: app messages, group robots and approval callbacks
  • In-message buttons link straight to the process step, and results are written back to Jiau Flow
  • Recipients and escalation rules configurable by organization, role and on-call roster

Prerequisites

A WeCom administrator must create a custom app and provide the CorpID, AgentID and Secret, along with a trusted domain and callback URL.